Shopping Guarantee

We offer all of our customers a full 7-days no-quibble returns and refund guarantee!  Simply return the items you bought from us unused and in their original packaging and we will be happy to refund your purchase.

Please note, items returned to us in an unacceptable condition, used or opened will not be refunded. 

Please review our shipping and returns policy. If you are unsure of your rights, in the first instance please feel free to contact us at your convenience.

Which toys are safe for my child

Buying toys
While the safety requirements for toy manufacturers are much more strict now than in the past, it is still important to consider whether the toy you are buying is safe for your child. Remember that some items which may look like toys, such as certain gift teddy bears, are actually not intended for children’s use, and may not therefore conform to toy safety standards.


Here is a list of points you may want to consider when buying toys:
- Look our for the mandatory European Community (CE) symbol, which shows that the toy meets the requirements of the EC Toy Safety Directive.

- Look for the British Toy and Hobby Association's 'Lion Mark'. A condition of BTHA trade association membership is that members' toys will meet the statutory safety requirements. The Lion Mark is not required, but rather a voluntary adherence to the safety requirements.

- Buy from reputable retailers.

- Check that toys are age-appropriate. Many toys with small components are labelled as not suitable for children from 0-3, as they pose a choking hazard.

- Check warnings about flammability or toxic components.

- Check that the pile on any furry toys is not loose, and that eyes and appendages are firmly attached, as these can pose a choking hazard.

- Check that any dyes are fast, otherwise they could be ingested as your baby chews on the toy.

- If buying used toys at a jumble sale, or as hand-me-downs from friends and family, check that they are in good working order and don’t pose any hazards.

- Be sure to dispose carefully of any packaging from new toys.


Keeping toys safe
Once you’ve bought toys it’s important to look after them properly and maintain them. A good way of helping to do this is to encourage your child to take responsibility for tidying them away and looking after them.

- For battery-operated toys, check regularly to ensure that batteries are not leaking. Store and dispose of batteries responsibly.

- Avoid letting small children play with toys designed for older children.

- Broken toys can be dangerous for children to play with, so check toys regularly for wear and tear and dispose of dangerous toys.

- Baby cot mobiles: These can be a great way to get your baby off to sleep, but they must be taken away as soon as your baby starts to be able to sit unaided and reach the mobile, as they start to pose a hazard.

- Always follow the washing instructions on soft toys.

- Try and avoid toys that aren’t designed for bath use from being used in the bath, as repeated exposure to water can damage some materials.

- Avoid leaving toys in the garden where they can be damaged by exposure to rain and sun.